Terms and Conditions for TSG ProAdvisors of 10X Tax Pro
10X Tax Pro grants you a limited, revocable, non-exclusive, non-transferable license to access and use its software solely for tax preparation and associated services as a TSG ProAdvisor. This license is contingent upon your compliance with payment requirements and adherence to Company policies and guidelines. Any attempt to sublicense, transfer, or grant access to the software to unauthorized parties is strictly prohibited.
You are permitted to use the software only for legitimate tax preparation, and related financial services as outlined in your agreement with 10X Tax Pro. The following actions are prohibited:
- Modifying, altering, or creating derivative works based on the software.
- Using the software to engage in fraudulent or unlawful activities.
All intellectual property rights in the software, educational materials and services provided by 10X Tax Pro remain the exclusive property of the Company. Your license grants no ownership rights to you. Any unauthorized use of Company intellectual property, including trademarks, trade names, or copyrighted materials, constitutes a violation of this EULA and may result in legal action and immediate termination of access to all platforms.
We are committed to empowering our members with the resources and guidance they need to succeed. To maintain the highest level of quality and effectiveness, our Technical Support and Mentorship Team are limited to solutions and tools provided directly by our company.
Learning Management System (LMS)
Scope of Support
- Third-party tools or software not provided or recommended by TSG ProAdvisor
- Custom integrations or modifications of company-provided solutions performed independently
5. Software Updates and Modifications
10X Tax Pro reserves the right to modify, update, or discontinue the software or any feature within it at any time. The Company may provide updates to address security issues or improve functionality. You agree to implement any updates or modifications within a reasonable time to ensure compliance with Company and IRS standards.
10X Tax Pro is committed to protecting client data accessed through the software in compliance with applicable privacy laws and regulations. You agree to use client data solely for the purpose of providing tax preparation and related services, following all guidelines for data handling as set forth by the Company. Unauthorized use or disclosure of client data may result in termination of this agreement and legal liability.
TSG ProAdvisors are required to follow best practices for data security, including secure storage, password protection, and regular monitoring to prevent unauthorized access to sensitive client data. Any costs, damages, or legal consequences related to a breach of client data are the sole responsibility of the TSG ProAdvisor, who agrees to indemnify and hold 10X Tax Pro harmless in such instances.
This license is effective until terminated. Your rights under this EULA will terminate automatically without notice from the Company if you fail to comply with any provision of this agreement or other agreements with 10X Tax Pro. Upon termination, you must cease all use of the software and destroy any copies in your possession.
To the maximum extent permitted by law, 10X Tax Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the software, (ii) any unauthorized access to or use of the software, or (iii) any unauthorized distribution or modification of the software.
TSG ProAdvisor agrees to indemnify, defend, and hold harmless 10X Tax Pro, its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, expenses, and costs (including reasonable attorney’s fees) arising out of or related to:
Data Breaches: Any data breach, unauthorized access, or disclosure of client information due to the TSG ProAdvisor’s actions, negligence, or failure to implement adequate security measures as required under this agreement.
Violations of Law: Any violation of applicable federal, state, or local laws, regulations, or guidelines related to data protection, tax preparation, or any services provided through the TSG ProAdvisor platform.
Misuse of Client Information: Any unauthorized use or misuse of client information by the TSG ProAdvisor, including but not limited to using client data outside the scope of services provided by 10X Tax Pro.
Third-Party Claims: Any claims, disputes, or legal actions brought by third parties, including clients, arising from the TSG ProAdvisor’s failure to comply with the terms of this agreement or applicable laws.
The TSG ProAdvisor’s indemnification obligations will survive the termination of this agreement and apply even if claims, losses, or damages are discovered or incurred after the agreement ends.
Either party may terminate this agreement by providing written notice. Upon termination, TSG ProAdvisors must return all Company property and cease access to the software. If the TSG ProAdvisor fails to meet compliance or payment obligations, 10X Tax Pro reserves the right to terminate the agreement without prior notice.
Service Provision
Integrated Banking Partner Requirement
TSG ProAdvisors are responsible for adhering to IRS reporting and compliance standards when handling client data and preparing tax documents. Failure to comply may result in termination of access to the TSG ProAdvisor platform.
We strongly recommend that you back up any important data or files prior to submitting your cancellation request, as 10X Tax Pro will not be responsible for any data loss after access is terminated.
Membership fees are non-refundable. Cancellations will remain effective through the end of the current billing period.
Upon cancellation of membership, 10X Tax Pro will not issue an EFIN release, transfer authorization, or re-assignment to any third party, including software providers or their affiliates.
Members acknowledge that once any tax return has been transmitted using their EFIN through the 10X Tax Pro software platform, that EFIN is considered active under the 10X Tax Pro Service Bureau relationship. Use of the EFIN within this platform establishes participation in the Service Bureau network, which is non-transferable. Members may not use this EFIN to establish or transition to a direct relationship with the same software provider or its resellers. This restriction remains in effect during the one (1) year non-solicitation period from cancellation.
This policy is designed to protect the integrity of 10X Tax Pro’s partnerships, pricing structures, and compliance obligations with affiliated vendors and service providers.
Non-Solicitation and Vendor Protection
Upon cancellation, you agree that you will not, directly or indirectly, engage, hire, or contract with any developers, contractors, vendors, or service providers affiliated with 10X Tax Pro for a period of one (1) year from the date of cancellation.
This restriction is intended to maintain the security and exclusivity of our proprietary resources, vendor relationships, and service offerings.
By submitting a cancellation request, you acknowledge and accept the terms of this policy, including the restrictions on access, EFIN releases, contact with affiliated vendors, and the non-refundable nature of your membership fees.
This restriction is intended to maintain the security and exclusivity of our proprietary resources, vendor relationships, and service offerings.
Acknowledgment
Membership Agreement Duration and Renewal
The term of this Membership Agreement shall be one (1) year and shall automatically renew on the anniversary date of the contract unless either party provides written notice of termination at least thirty (10) days prior to the renewal date. If the In-House Financing option is selected, the Member remains fully responsible for all remaining payments due under this Agreement until the complete fulfillment of the contract, regardless of any cancellation or termination.